Kaci
I help home service business owners create and manage systems that make cash flow predictable and the business easier to run.
Whether you’re setting up Jobber for the first time or already have it, I stay involved to make sure your systems actually work long-term.
Building simple systems
that create steady cash flow and less stress.
Trusted by Service Providers Like You
Beyond the Process means building systems that work for real people, not just on paper.
Businesses don’t need more complexity. They need clarity that respects how teams work and how owners live.
This is hands-on, ongoing support focused on structure, cash flow, and systems that are actually used — without losing the human side of the business.
What Beyond the Process Means
Systems only work when they fit real people.
People-first systems drive revenue.
You’re a service-based business owner who’s great at your trade, but tired of carrying the backend.
You might be doing everything yourself, or you might have a team and still feel like the bottleneck. Either way, the business depends on you more than you want it to.
Systems live in your head.
Cash flow feels unpredictable.
Admin spills into nights and weekends.
Maybe you don’t have Jobber yet.
Maybe you do, but it’s not being used in a way that actually supports the business.
You’re not looking for more hustle or complicated tools. You want clarity, steady cash flow, and systems that work in real life.
If you’re ready for the business to feel lighter, more predictable, and easier to manage, you’re in the right place.
Where people and profit meet
Systems built to support humans and drive steady revenue
90%
Of overdue invoices paid with follow-up systems
1
Central CRM
used by the entire team
113+
SOPs, workflows, and training guides eliminating guesswork
80–90%
Fewer questions because everyone knows what's next
Tommy h.
"I WISH WE HAD YOU TWO YEARS AGO. OUR BUSINESS WOULD BE LIGHTYEARS AHEAD!"
@kacifrenette
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